Support Channels

  • 1 hour ticket response time

  • A 60 mins Ticket Reply Guarantee

  • Each ticket you post to the tech help and support Department will be handled in up to one hour. The basic requests are going to be answered instantly. Yet, if the support request you have posted requires the assistance of a qualified administrator, we are going to address the ticket to him and will let you know about the postponement.

  • Top quality support service

  • Professional Customer Help Service

  • We offer you 24/7 technical help via a ultra–fast ticketing system incorporated into your Control Panel. You could e–mail us all the time about any of the apps that come installed in advance on your virtual server, such as the selected Linux OS, the server management panel and our in–house designed Online Control Panel.

  • Intuitive help center

  • An Educational Help Zone

  • An exhaustive and consistently updated articles base is incorporated into our in–house built Online Control Panel. It offers quick tips on how to conduct all the primary website supervision duties. The Help section supplies comprehensive how–to content articles and step–by–step video lessons. You can access the Help zone by pressing the Help or Video buttons in the right side of each Control Panel section.