Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Section

  • You can find almost all the answers to your questions in the user–friendly Help Center section included in our Online Control Panel. It features a detailed knowledge base with regularly asked questions and exhaustive educational articles contributed by our accomplished help desk support team.

  • Top quality support service

  • How–To Videos

  • If you would like to watch how an action is carried out or how a problem is rectified, instead of just reading about it, then check out our selection of step–by–step video tutorials. They cover various issues and will help you quickly learn how to work with the Online Control Panel.

  • Intuitive help center

  • A 1–Hour Response Guarantee

  • With all our semi–dedicated servers, we offer a 24x7x365 technical support service with a one–hour response time guarantee. A team of trained technicians will be available to you to reply to all the enquiries that you may possibly have. During non–peak periods, a response will be given in even less than twenty minutes.