The service uptime is oftentimes disregarded by a lot of people when they're looking for a new cloud hosting provider, but it can often be much more important than the actual plan features. It won't matter how good a plan is if the sites hosted inside the account are offline for long periods of time. These downtimes are often penalized by search engines like yahoo, not mentioning the fact that site visitors will most likely not revisit a web site they encounter issues with. Because of this, it is important to check the stability of the hosting service before you get a new account so as to be sure that the prosperity of your websites will not depend on third-party variables, but entirely on their content and on your marketing campaigns.

Service Uptime Guarantee in Cloud Hosting

We guarantee 99.9% service uptime for each cloud hosting account on our servers. We use a high-tech cloud web hosting platform in which every part of the hosting service is handled by a different group of servers, therefore if one machine fails, the remaining ones inside the cluster are going to take over immediately. The cloud platform also lowers the overall load substantially, therefore the web hosting service is considerably more stable when compared with a service through which everything runs on a single machine and your Internet sites are going to perform in the very best way. We furthermore have redundant Internet lines and diesel-powered backup generators to ensure that your internet sites will stay online no matter what. Software and hardware firewalls guarantee the correct performance of the machines in case there is DDoS attacks whereas in the case of any software trouble, we have professionals keeping track of the web servers 24/7.

Service Uptime Guarantee in Semi-dedicated Hosting

Our semi-dedicated server solutions include a 99.9% uptime warranty. In fact, you won't notice any downtime or service disruptions at all because of the fact that we employ a cutting edge cloud platform and rather than running everything on just one server like most providers do, we have independent clusters of web servers that control each and every service - files, e-mail messages, CP, databases, etcetera. We have a custom load-balancing system, so our hosting service is considerably more stable compared with what you would ordinarily find available. To make certain that nothing will interrupt the work of your Internet sites, our server facilities have diesel powered backup generators and several independent Internet providers. We have hardware and software firewalls to stop DDoS attacks and professionals watching the servers 24/7 to handle any software issue that may appear.

Service Uptime Guarantee in VPS Hosting

Our Virtual Private Server packages come with a 99.9% uptime warranty. The stability and availability of the service is ensured by a number of Internet providers and diesel backup generators. In addition, we use new hardware for the physical hosting servers where the VPS accounts are created to avoid any chance of hardware dysfunction and each and every part has been tested substantially. The security of your data is guaranteed by using enterprise-level hard disks working in RAID and the uptime warranty time includes all routine maintenance procedures, so your websites shall be operating basically without any disruptions. Our skilled administrators will resolve quickly any software issue that could appear, so even if there's an issue with another virtual private server account on the physical hosting server, your VPS isn't going to be affected. The server uptime is listed on our site and not hidden in our Terms of Service simply because we can keep our promise and provide you with an exceedingly dependable hosting service.

Service Uptime Guarantee in Dedicated Web Hosting

While we are unable to control what you do with your dedicated server, what offline software or script-driven applications you set up on it or how often you restart it, we can guarantee that it is accessible a minimum of 99.9% of the time. Your server will be located in our state-of-the-art facility in downtown Chicago and its uptime and accessibility is going to be guaranteed by powerful diesel backup generators and several Internet providers, so no blackouts or any other infrastructural issues will affect the proper functioning of your sites at any time. Our skilled crew of system administrators will make sure that if your server stops for some reason, it's going to be restarted quickly. To avoid any possibility of equipment failures, we will give you a web server with new and extensively tested hardware components to ensure that your sites are going to be working no matter what.