In the event that you have ever had a cloud hosting account before or you have dealt with any other kind of online service, you probably know from your personal experience that for many things it's better to talk to a live person over the phone rather than exchange tickets or e-mail messages. In order to learn more about a service before you purchase it or if something small-scale should be made, for instance, it will be much easier and quicker to get it done real-time. When you can get hold of representatives over the phone, it is very likely that you are using the services of a real website hosting provider, not a reseller. The level of support that you will get by phone may differ between different providers - from common issues to experienced technical support. Generally most of the suppliers will offer you pre-sales assistance and 1st level telephone support, while more complicated tech matters are handled through e-mail and / or tickets.

Phone Support in Cloud Hosting

Because we have live telephone support 14 hrs a day, you will be able to call us and talk to one of our customer support representatives to learn more about the cloud hosting packages that we supply and make sure that our servers match the system requirements for your sites before purchasing anything. For your benefit, we have phone numbers on 3 continents so that you're able to call the one closer to you - in the U.S.A., the UK or Australia. In case you're already a customer, you'll be able to call us about general and billing matters, and even about some tech issues. In case the situation is strictly technical or it requires longer time to investigate, you will have to use our ticketing system, which will enable both you and our technical support crew to keep track of the details given by each side.

Phone Support in Semi-dedicated Hosting

Any time you want more info for the Linux semi-dedicated hosting that we supply, you can call one of the three support phone lines that we have across the globe - in the United States of America, the United Kingdom and Australia. In this way, you are able to check in advance whether our solutions will be appropriate for your sites. In case you are already our customer and you've got a semi-dedicated account, you're able to reach us on the phone for fourteen hours every day about any kind of billing or basic matters. For entirely tech troubles you will need to take advantage of our ticketing system to communicate with our technical support because sometroubles simply require additional time to be solved, still we will help you on the phone with various minor tech issues as well, saving you efforts and time.