Risk–Free Cloud Hosting Packages
With Big Hammer Hosting, you can enjoy an absolutely hassle–free cloud hosting service. 99.9% server uptime and 30–day money–back guarantees are offered.
A 99.9% Server Uptime
Our cloud hosting system is based on a reliable, world–class hardware configuration and a significantly modified version of Linux. So, regardless of what your website is, or how many website visitors you have, or even in case there is a denial–of–service attack, our physical servers will stay up and running and your websites will remain accessible online.
All cloud hosting packages plans offer a 99.9% server uptime guarantee. And irrespective of which datacenter you choose, our guarantee stays the same.
A 99.9% Network Uptime
Along with our cloud hosting system, we’ve also built our very own internal network in all our datacenters. Everything is based on top–quality hardware parts delivered by Juniper. Additionally, on every router, we have put a firewall with an intricate algorithm that will sieve all shady requests.
This way, in each of our data centers – in our USA located datacenter, in our United Kingdom located datacenter, in our Finland located datacenter, in our East Europe located datacenter and in our Australia located datacenter, you will take advantage of a 99.9% network uptime guarantee. And this guarantee applies to all hosting packages in each datacenter.
A 30–Day Money–Back Guarantee
Like with every other service, when it’s your hard–earned cash at risk, you can’t feel truly safe. That’s the reason why, with all our cloud hosting packages we offer a 30–day money–back guarantee. In case you don’t feel happy with our service or if you wish to get an even more powerful hosting solution, such as a VPS hosting or a dedicated web hosting – you will receive a full refund, without any obscure fees or repayment taxes.
24/7 Technical Support
We have cautiously selected each single member of our 24x7 support team to ensure that we can provide the best client support that you can possibly get. Each one of our customer service technicians has lots of years of experience working with web hosting accounts behind his back, hence they know very well what they are doing. And they’re available 24/7/365 – you’ll be able to touch base with them whenever you want and they will reply as fast as possible.
Their average ticket response time is less than 20 minutes, whilst with many other web hosting suppliers you are forced to wait around for days. Plus, we offer a 1–hour response time guarantee. Regardless of what happens, your enquiries will be responded to in less than sixty minutes.
